- We strive to provide complete care for our patients. Learn more about all the services we provide.
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What Kind of Environment Do You Provide for Boarded Dogs and Cats?
We have a climate-controlled facility especially designed to enhance your pet's comfort and well-being. In addition, your dog or cat is never alone while in our care. Our pet boarding facility is staffed by compassionate, highly trained professionals knowledgeable in managing dogs and cats of all breeds as well as any problems that may arise while your pet is being boarded.
Do I Need to do Anything Before Boarding My Pet at Your Decatur Veterinary Hospital?
Yes. Dogs and cats need to be free of fleas, worms and other parasites before being boarded. We also require pets show proof of being up-to-date with the following vaccinations: feline distemper and rabies for cats and distemper, rabies, bordetella and parvovirus/leptospirosis for dogs.
How Do I Cancel a Boarding Reservation If I Decide not to Travel?
To avoid paying a fee, please give us 72 hours notice if canceling your reservation. This 72 hour cancellation policy does not apply over these holidays--Easter, July 4th, New Years, Christmas, Thanksgiving, Labor Day and Memorial Day. If you reserve a boarding spot for your pet during one of these holidays, it must be paid for even if you need to cancel.
Do You Keep Dogs and Cats Separated in Your Pet Boarding Facility?
Of course! Cats will enjoy socializing or minding their own business in our cat condo rooms while dogs get to spend time exercising and interacting with our skilled, pet boarding managers.
Is My Dog at Risk for Getting Kennel Cough While Being Boarded?
No. All dogs in our boarding facility must show they have been vaccinated against kennel cough (bordetella vaccine). Kennel cough does not occur in boarding facilities requiring proof of vaccinations. Instead, kennel cough is more likely to be picked up in doggie daycares, at pet groomers or parks where dogs typically come in contact with other dogs that are not be vaccinated.
What Can I Bring When I Board My Pet?
All you need to bring is your pet's favorite food, treats and their vaccination records. Please don't bring toys, dishes or beds/blankets as they may be accidentally confiscated by other pets. Rest assured we provide all the comforts of home to fully address your dog boarding and cat boarding needs.
How Long Can I Leave My Pet at Your Boarding Facility?
We have cared for dogs and cats for up to two to three weeks. If you interested in placing an extended pet boarding reservation with us, call our Decatur vet clinic to learn more about times and fees.
We understand how difficult it is for you to consider boarding your pet and welcome your questions and concerns. You can talk to our vet by calling Fairview Animal Hospital at 217-428-7709 or feel free to visit us anytime during regular business hours.
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I visit Fairview Animal Hospital at least once a week for a few of my fur-babies to receive laser therapy and the ENTIRE staff always shows genuine concern for my babies as well as me. They are always completely honest in the care they believe my pets need and only suggest treatments that they firmly believe would help my babies comfort. I have six dogs and two cats who all have their own issues and they know them all by name, know what their problems are and cater to their individual needs. The best part of this staff, is that every single one of my babies thoroughly enjoys their visits which is most important to me.
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